Your IT monitored and fixed.And you stay in control.
From reinforcing your in-house team to taking on all of your support: we adapt to your organisation, and we leave you the keys.
Three situations, the right reinforcement
We step in where it is necessary and useful. No more, no less. And ongoing support is sized on your actual scope, never on your number of workstations.
You have an IT person or a small IT team
We are the second level, the architect, the pentester or the developer you don't need to hire. Your team stays in charge and builds its skills with us.
IT rests on someone, on top of their actual job
A partner, the office manager, the accountant. We equip and train them, and take on the heavy topics. They remain your point of contact, and now know where they are heading.
Nobody takes care of it
We take everything on, and gradually build your autonomy: documentation, a point person, understandable tools. You decide how much to delegate, and you can change it.
In every case
- Handling of user (N1) and technical (N2) incidents
- Remote intervention via secure tools or on-site
- Ticket tracking and transparent communication
- Intervention documentation and full history
What is monitored continuously
- → Server and service availability (uptime)
- → CPU, RAM and storage usage
- → System logs and security alerts
- → SSL certificates and licence expiration
- → Backups and backup compliance
- → Network performance and abnormal latencies
Proactive monitoring of your infrastructure
Failures don't give warnings. Our continuous monitoring detects anomalies before they become incidents. You sleep, we watch.
- Real-time alerts by email/SMS based on severity
- Infrastructure health dashboard
- Monthly performance reports
- Early detection of capacity drift
Diagnosis, reinforcement, evolution
Diagnosis
We take the time to understand your context, for choices that fit you.
Reinforcement
We consolidate what already exists, with targeted actions and a quick impact on your daily work.
Evolution
We guide you step by step towards the tools that truly move your business forward.
At every step, we explain, we document, we pass on our knowledge.
For your IT person, or for your curiosity: the environments we manage every day.
Systems & OS
Databases
Network & Security
Cloud & Hosting
Let's talk about what needs reinforcing.
A first conversation about your IT, with no commitment and no jargon.
Let's talk about your needs